Privacy Policy

International RV World ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding that information when you visit our website, contact us, or do business with our dealership.

Information We Collect

We collect information you provide directly to us, information collected automatically when you use our website, and information from third-party sources.

Information You Provide

• Name, email address, phone number, and mailing address
• Information submitted through forms, sign-up lists, inquiries, financing applications, service requests, or trade-in valuations
• Communications you send to us by email, phone, text, or in person
• Information related to a purchase, rental, service, financing, or trade-in transaction

Information Collected Automatically

• Device and browser type, operating system, and IP address
• Pages viewed, time spent on our site, and referring website
• Cookies, pixels, and similar tracking technologies used to improve site performance and personalize content

Information From Third Parties

• Advertising and analytics partners such as Google and Meta
• Lenders and financing partners you authorize us to work with
• Publicly available sources and marketing partners

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the products, services, and information you request
• Process purchases, rentals, service work, financing applications, and trade-ins
• Send you promotional emails, newsletters, and updates about new inventory, specials, and events (with your consent, where required)
• Improve our website, marketing, and customer experience
• Comply with legal obligations and enforce our terms

Marketing Communications

If you sign up for our email list or otherwise provide your contact information, we may send you marketing emails about new arrivals, seasonal specials, service reminders, and other dealership updates. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly.

SMS and Text Messaging

If you opt in to receive text messages from us, message and data rates may apply, and message frequency may vary. You can reply STOP at any time to opt out and HELP for assistance. We will not share your phone number or SMS opt-in information with third parties or affiliates for their marketing purposes.

How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers who help us operate our business (payment processing, website hosting, email delivery, CRM, marketing tools, analytics)
• Financing and insurance partners when you apply for financing or request a quote through us
• Manufacturers and warranty providers when relevant to a purchase or service
• Legal and regulatory authorities when required by law, subpoena, or to protect our rights, property, or safety
• Successor entities in the event of a merger, acquisition, or sale of business assets

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, measure performance, and support marketing efforts. You can control cookies through your browser settings. Disabling cookies may affect how parts of our site function.

Third-Party Websites

Our website may include links to third-party sites, including manufacturer websites and financing partner portals. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing any information.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide the services you request, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, as well as the right to opt out of certain uses. To exercise these rights, contact us using the information below.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated where appropriate.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: